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World Courier (UK) Ltd

London, United Kingdom

Contact Details

8th Floor
Sea Containers House
20 Upper Ground
London
SE1 9PD

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Phone number: +44 (0)20 7717 1400
Fax number: +44 (0)20 7928 7105
Web address: http://www.worldcourier.com
Email address: sales@worldcourier.co.uk

Company Profile

 

 

 

World Courier is the only truly global, dedicated courier for time and temperature-sensitive shipments. With over 40 years' experience in specialist handling of critical drug supplies and clinical specimens, over 140 offices and more than 3,000 trained staff worldwide, we have IATA-certified staff at every office, employing local staff to bring local knowledge to handling global shipments.In addition to ISO 9001:2008 accreditation, we have achieved coveted GxP-compliant status worldwide with focus on GDP Quality Management. We have recently acquired the pharma-transport interests of SMS Group Ltd, based in Hythe, Kent. Integration into the World Courier service offering enhances our capability to meet customers’ transportation requirements. It is known as World Courier Ground (Europe) Ltd.We have proprietary software packages for micro-management of every single shipment.World-STAROrder entry, customer database and shipment visibility tool. Shipment details and real-time statuses are communicated to offices in our network via Net-STAR, our own secure and high speed intranet. Op-STARGlobal operations database of import and export requirements by station. This includes information on airline handling and customs procedures. It also displays holiday information and events which may affect service. Bio-STARDatabase of all clinical trials worldwide. Bio-STAR assists local offices in pre-study site contact and preparation and later in creating pickups. All details pertaining to the protocol are presented to ensure the shipments are handled properly. This is particularly useful when assisting less experienced sites and in preventing error.Opti-VIEWDocument attachment and management facility linked to World-STAR. This allows shipment specific documentation to be scanned directly to the job. Accessing a signed HWB immediately or reviewing import paperwork in preparation of shipment arrival represent some of the benefits of this tool. Airline InterfaceMAWBs details are transmitted to the airlines electronically and statuses are returned automatically. This helps us monitor shipments and flag certain message types that the airline sends to alert us to any potential problems. The same interface enables us to transmit HWB information to the airlines for imports to the countries that require it. By sending the information electronically we save time, money and errors! 

World Courier is the only truly global, dedicated courier for time and temperature-sensitive shipments. With over 40 years' experience in specialist handling of critical drug supplies and clinical specimens, over 140 offices and more than 3,000 trained staff worldwide, we have IATA-certified staff at every office, employing local staff to bring local knowledge to handling global shipments.

In addition to ISO 9001:2008 accreditation, we have achieved coveted GxP-compliant status worldwide with focus on GDP Quality Management. 

 

We have recently acquired the pharma-transport interests of SMS Group Ltd, based in Hythe, Kent. Integration into the World Courier service offering enhances our capability to meet customers’ transportation requirements. It is known as World Courier Ground (Europe) Ltd.


Products

We have proprietary software packages for micro-management of every single shipment.

World-STAR

Order entry, customer database and shipment visibility tool. Shipment details and real-time statuses are communicated to offices in our network via Net-STAR, our own secure and high speed intranet. 

Op-STAR

Global operations database of import and export requirements by station. This includes information on airline handling and customs procedures. It also displays holiday information and events which may affect service. 

Bio-STAR

Database of all clinical trials worldwide. Bio-STAR assists local offices in pre-study site contact and preparation and later in creating pickups. All details pertaining to the protocol are presented to ensure the shipments are handled properly. This is particularly useful when assisting less experienced sites and in preventing error.

Opti-VIEW

Document attachment and management facility linked to World-STAR. This allows shipment specific documentation to be scanned directly to the job. Accessing a signed HWB immediately or reviewing import paperwork in preparation of shipment arrival represent some of the benefits of this tool. 

Airline Interface

MAWBs details are transmitted to the airlines electronically and statuses are returned automatically. This helps us monitor shipments and flag certain message types that the airline sends to alert us to any potential problems. The same interface enables us to transmit HWB information to the airlines for imports to the countries that require it. By sending the information electronically we save time, money and errors!


Date established: 1969
Number of local staff: 180
Additional services
  •  24x7x365 service, same-day delivery in the UK and Europe, 24-hour delivery to most other destinations worldwide
  • No consolidation: all shipments leave on the next Best Flight Out
  • Expedited customs brokerage
  • Cold chain services including temperature-controlled packaging, supplies and expertise
  • In-transit temperature monitoring for controlled ambient temperatures, eg 2–8°C

Expertise
  • Global SOPs for all temperature ranges
  • Experts in handling complex documentation and regulatory requirements
  • Monitoring of each shipment individually via our web-based Customer Research Centre
  • Dangerous Goods Advisers
  • IATA-certified staff at every office
  • Training courses for transportation of biological material

Awards, Membership and Accreditations
  • ISO 9001-2008
  • GxP Compliant status
  • ISO 14001-2010

Key Contacts

Sales Manager
Mission Statement
Pharmafile.com is a leading portal for the pharmaceutical industry, providing industry professionals with pharma news, pharma events, pharma service company listings and pharma jobs,
Site content is produced by our editorial team exclusively for Pharmafile.com and our industry newspaper Pharmafocus. Service company profiles and listings are taken from our pharmaceutical industry directory, Pharmafile, and presented in a unique Find and Compare format to ensure the most relevant matches