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Contact Details

The Surrey Research Park
26-28 Frederick Sanger Road

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Phone number: +44 148 330 7920
Fax number: +44 148 330 7929
Web address:
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Company Profile

Primevigilance is a dedicated pharmacovigilance and medical information service provider. We support  pharma, biotech and generics companies in managing the global safety of their products from late stage development through full post-marketing activities.

PrimeVigilance’s services range from full management and provision of safety operations to specialist consulting. PrimeVigilance sits between large CRos that focus on clinical trial delivery and smaller service providers that lack the critical mass, expertise or international presence, all of which are essential components of a reliable safety service.


Dedicated to quality

Pharmacovigilance professionals sit on the board of directors and ensure that quality and compliance take priority. PrimeVigilance has a proven quality management system at the heart of its operations, which ensures that the performance of all systems and staff are continuously monitored and that all contracts are appropriately supervised.


Our main operational centres are based in:

• London, United Kingdom (head office)

• Zagreb, Croatia


About us

Incorporated by pharmacovigilance opinion leaders in 2008, PrimeVigilance has seen steady growth from one employee to over 170 employees in seven years. From our offices in western, central and eastern Europe we offer global pharmacovigilance and medical information support to a wide range of clients. PrimeVigilance can provide both full PV and MI support in the United States (US) and Canada directly from our offices in Europe and/or through our US partner and has now supported safety activities in over 100 countries.

Status: Limited company
Date established: 2008
Number of local staff: 170
Additional services

• Fully compliant pharmacovigilance and medical information systems
• Multilingual medical information call centre
• Pharmacovigilance system master files (PSMFs) and risk management plans (RMPs)
• EU qualified persons for pharmacovigilance (QPPVs)
• Validated ARISg™ safety database
• Validated agInquirer™ medical information database
• ICSR processing, literature screening, aggregate reporting
• PV system auditing and support for regulatory audits
• Extended consulting services including risk management planning


• Broad portfolio of clients ranging from small biotech to large pharma
• 170 pharmacovigilance and medical information professionals
• Regulatory experts and opinion leaders, some with over 20 years’ experience
• >40,000 ICSRS processed per year
• >80,000+ literature abstracts reviewed per year
• Multiple PSURs, PADERs and DSURs per year
• Subject to several successful regulatory inspections
• Performed and supported multiple client audits

Key Contacts

Marketing Manager, (florence.denance.habek@
Business Development Director (
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