Privacy Policy

1.Introduction

At Samedan Ltd, we are committed to protecting and respecting your privacy.  This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

2.What personal information is held about you and how do we use it?

Information that you provide to us

Samedan Ltd collects personal data in the course of its day-to-day work. The nature of this work is outlined below, together with a summary of the data collected and the legal basis for processing.

The personal information we collect from you when you use our products or services includes name, email address, postal address, telephone number, and job title.

We will use this personal information:

• To fulfil our obligations to the registered users of our products and services. The legal basis for processing your personal information to meet these obligations is ‘Contractual Need’.
• To send you personalised communications for which you have asked or may be of interest to you. These may include information about our publications, webinars, events, surveys, product and service developments, and promotions of our associated products and services. The legal basis for processing your personal information for this purpose is ‘Legitimate Interest’.
• Samedan uses automated decision-making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The legal basis for processing your personal information for this purpose is ‘Legitimate Interest’.
• This personal information may be made available to third-party recipients for direct marketing of their products or services by inclusion in Samedan’s commercial dataset. The legal basis for processing your personal information for this purpose is ‘Legitimate Interest’.

3          How will my personal information be shared?

We share information, including personal information, with trusted third-party service providers that we use to provide hosting for and maintenance of our websites or event management. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

Samedan Ltd will, in certain circumstances, disclose your personal information if required to do so by law or if we believe in good faith that this is necessary to:

• Protect and defend the rights or property of Samedan Ltd
• Act as circumstances required to protect the personal safety of our registered users or the public.

The lists of categories for our third-party recipients are as follows:

• Pharmaceutical – list of categories for our third-party recipients:

Big Pharma

Biologics

Biopharmaceutical Manufacturing/Development

Biotech

Chemical/Raw Materials Manufacturing

Clinical Pharmacology

Cold Chain Logistics/Temperature Management

Conductor of Clinical Trials

Consultancy

Contract Manufacturing/Packaging Organisation

Contract Packaging

Contract Research Organisation

Contract/Outsourcing

Contract/Outsourcing Manufacturing

Distribution/Supply Chain

Drug Delivery/Formulation Organisation

Drug Discovery/Development Organisation

eClinical/Data Management

eTechnology Provider

Financial/Investment/Legal Company

Industry Association/Regulation Body/Government

Industry Technology Supplier

Investigative Sites

Laboratory Services/Analysis Provider

Logistics and Clinical Trial Supply Organisation

Medical Affairs

Medical Writing

Pharmaceutical Manufacturing/Development

Quality/Risk Management

• Conferences –list of categories for our third-party recipients:

Account Executives

Airports

Airlines

CxOs & Managers

Cargo, Logistics, and Transport Executives

(Bio)pharmaceutical Manufacturers

Ground Handlers

Freight Forwarders

Packaging/Containment/Temperature-Control Providers

Procurement Managers

Product Developers

Quality Assurance Managers

Software/Data Specialists

Warehousing

You can opt out of having your information shared with third parties at the point at which you share it with us and when you receive any subsequent communication from us.

Information provided to us by third parties

Our websites comprise of www.samedanltd.com,  www.pharmafile.com, www.pharmafocus.com, magazine.pharmafile.com, www.iptonline.com, www.flypharmaconference.com, www.flypharmaasia.com, www.flypharmaeurope.com, www.flypharmaus.com and associated websites.  We use a third-party service, Google Analytics, to collect details of website traffic and visitor information, including browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. For full detailed information about the use of cookies on our website, please see the section on ‘How we use cookies on the Samedan Ltd websites’.

We use this information to get a better understanding of how our websites are used and to assess the relative popularity of our goods and services. The legal basis for processing your personal information for this purpose is ‘Legitimate Interest’.

We will use this personal information:

• To combine with information we have collected directly from you to send you personalised communications that may be of interest to you. These may include information about our publications, webinars, events, surveys, product and service developments, and promotions of our associated products and services. The legal basis for processing your personal information for this purpose is ‘Legitimate Interest’.
• This personal information may be made available to third-party recipients for direct marketing of their product or services by inclusion in Samedan’s commercial dataset. The legal basis for processing your personal information for this purpose is ‘Legitimate Interest’.

In this context, the third parties will have given individuals the opportunity to object to the use of personal information for this purpose.

4          How long will you retain my personal information?

We will retain and process your personal information for as long as necessary to provide the product or service that you’ve elected to receive from us.

For personal information used by us for our own direct marketing purposes, we will retain the data while accurate or responsive and, if not, no longer actively use after 5 years. 

Personal information obtained from third parties for our commercial dataset will be recompiled on a regular basis to ensure the data is up to date and relevant.

5          How is my personal information kept secure?

Samedan Ltd is committed to protecting the security of your personal information. We will use a variety of security technologies and procedures to protect your personal information from unauthorised access, use, or disclosure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Samedan Ltd secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. Samedan Ltd ensures personal information is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol, when transmitted to other websites. We aim to have all our websites using SSL protocol.

6          What are my choices with my personal information?

Samedan Ltd is committed to enable you to control how your data is used and processed. You can review, edit, or delete your personal information by contacting us at enquiries@c-cms.com by telephone on +44 01580 883840, or via postal communication to the following address:

Privacy Policy
Samedan Ltd
44 Maiden Lane
London
WC2E 7LN

Your rights concerning your personal information are:

• You can ask about the personal information we hold about you and we will show you.
• You can ask us to correct your personal information, and we will update the details and inform you when completed.
• You can object to your data being processed, and we will stop processing your data once it is no longer required to fulfil our contractual or legal obligations.
• You can object to receiving direct marketing communications from us, and we will stop all communications by channel (email, post, telephone, or SMS) or within certain subject areas. Additionally, any direct marketing communications you receive from us will always include a clear, simple method to ‘opt-out’ of future communications by channel.
• You can ask for your personal information to be erased once no longer required for performance of contract or legal obligations, which we will complete bar keeping the minimal personal details to ensure we do not contact you again.
• Any request by you to discontinue the use of your personal information by third parties for commercial data information will be completed.

7          How we use cookies on the Samedan Ltd websites

p>Samedan Ltd uses ‘cookies’ to help personalise and enhance your online experience when visiting our websites.

A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

You can control the use of cookies at the individual browser level. If you elect not to activate the cookie or to later disable cookies, you may still visit our Websites, but your ability to use some features or areas of the websites may be limited. For instructions on how to control, disable or delete cookies for your browser, please visit www.aboutcookies.org.

8          Your right to make a complaint to the Information Commissioner Office

You are entitled to make a complaint to the Information Commissioner Office (www.ico.org.uk).

9          Changes to this Policy

From time to time, Samedan Ltd will update this Privacy Policy to reflect company and customer feedback. You are invited to review this policy on a regular basis to keep yourself aware of how Samedan Ltd protects your information. 

We welcome your comments on this Privacy Policy or our privacy practices. Please contact us by email at betsy@samedanltd.com or telephone at: 0207-724-3456. If you wish to write to us, our address is as follows:
Privacy Policy
Samedan Ltd
44 Maiden Lane
London
WC2E 7LN

If you wish to change how we process your data or update your marketing communication preferences, then please email: enquiries@c-cms.com 

10       Contact Preferences

Thank you for your interest in our products or services. We’re sure you’ll enjoy them, but, if at any time in the future you wish to discontinue, then simply email enquiries@c-cms.com and let us know which product or service you’d like us to stop. 

Samedan Ltd may wish to contact you about related products, events, surveys, special offers, and services that we think you might enjoy. If you would prefer not to receive these communications, please email: enquiries@c-cms.com

From time to time, we would like to contact you with business-focused messages, special offers, and information from other partner organisations that we think may be of interest to you. These will always be relevant, and you can opt out at any time. If you would prefer not to receive communications of this nature, please email: enquiries@c-cms.com

GDPR Data Processing Preferences

Except for fulfilling our contractual obligation for any product or service you’ve requested or purchased, if you would prefer that we do not process your data as set out in this Privacy Policy, then please email: enquiries@c-cms.com